Part-time hours: 19hrs per week (2 days a week)
Job Types: Part-time, Permanent
Salary: £10,100.00 per year
The Manchester clinic provides procedures under local anaesthetic and includes treatments such as varicose vein surgery, hair transplant and minor surgery. In addition to this, they also provide all pre and post-operative care for patients who are undergoing more extensive surgery in one of their local hospitals or in their main hospital in London.
To provide high standards of clinical support to care for patients in the operating theatre and clinic environment.
Assist clinical staff with medical procedures.
Provide high standards of care encompassing the whole patient journey. This includes all aspects of pre and post-operative care.
To provide a safe environment and actively contribute to clinical practice and duties as required. The post-holder will demonstrate and maintain strong clinical standards and patient care.
To circulate within the theatre environment as part of the theatre team.
Be responsible for the daily theatre checks and clinic safety checks
Maintain and controls stock levels of equipment and material according to the needs of the clinic.
Maintain high standards of cleanliness and infection control processes.
Cleaning equipment as required, including operating theatre and clinical equipment.
Assisting with clinic equipment maintenance and fault reporting.
Assist with the cleanliness and management of the dirty utility area, disposal bays and sterile storage area.
Demonstrate through a holistic approach to care and day to day clinical issues, an understanding of evidence-based practice.
Assist colleagues in their usage of practice equipment and the collection of specimens
Act as chaperone support as required by doctors & nurses.
Provide support for the nursing team, including recording clinical information.
Receive and transmit information on the telephone/computer systems to the agreed clinic standard with particular reference to confidentiality
If required liaise with sterile stores to rectify shortfall of instruments, and assist with the preparation of instruments, equipment and associated items required for operating lists.
Attend mandatory training updates and any other relevant updates as required.
Comply with The Clinic’s Company Policy and Procedures, Health and Safety and any other policy applicable to the department.
Liaise with relevant companies to ensure dirty instruments, waste collection, laundry delivery and collection schedules are adhered to.
Responsible for stocking of equipment for clinical purposes.
Prepare clinical areas, including instrument preparation, for specific clinical and theatre sessions.
Undertakes other clinical activities identified by the Clinical Lead in accordance with written protocols.
Undertakes any training identified as appropriate to the grade.
Identifies personal training needs and discuss them with the Clinical Lead.
Organise their own work schedule within the constraints agreed by the Clinical Lead.
Be receptive and open to the implementation of new ideas and the change process
To liaise with Surgeons regarding procedures and requirements.
To assist in pre and post-operative care of the patient at the time of their procedures.
Flexibility around business requirements.
Patient safety is maintained as a key priority and in line with CQC requirements.
A high standard of professionalism and standards is maintained at all times.
Pre-operative care. This includes liaising with patients both in the clinic and over the phone to ensure that all pre-operative needs are met. This includes pre-operative telephone calls, participation in the pre-op check and liaising with outside providers to ensure that all necessary information is shared appropriately
Post-operative care. Provide support in the immediate post-operative period such as participating in follow up calls. Assisting with wound care appointments and dealing with patient queries appropriately
Promote partnership with patients and promote their right to informed choice and support their ability to self-care
Maintain a comprehensive knowledge of the operating theatre environment and equipment used for clinical tasks
Demonstrate technical skills ensuring adherence to local policies
Ensure equipment and other supplies are in stock
Ensure Adverse Incidents are reported and incident forms completed in accordance with company policy
Assist Clinical Lead in monthly clinical audits
Demonstrate politeness, courtesy, and sensitivity in dealing with clients, relatives and colleagues. Maintaining a high level of customer service
Contribute towards sharing good practice within the organisation
Promote a positive image of the organisation
Work cohesively with all members of the clinic, including non-clinical staff, ensuring the very best customer service is provided at all times
Flexibility in order to meet the needs of the service
PATIENT / CLIENT CARE
To support the provision of care in accordance with Company policies.
In conjunction with the Clinical Lead, provide a suitable and safe environment for the physical and psychological wellbeing of staff, patients/clients and their relatives/carers.
Ensure that documentation is maintained to the company standard (including electronic records). • In conjunction with the staff team, to assist in developing and maintaining the Company philosophy and model of care.
To demonstrate awareness and compliance with Company policies, procedures, guidelines and standards. This will include identification of risk (clinical, health, safety and security).
Report all incidents/complaints involving staff, patients and visitors in accordance with Company policies and assist in any investigations as required.
Ensure through good practice that customer care initiatives are improved and sustained. Act as a resource for advice to patients, relatives/carers and staff.
SKILLS AND EXPERIENCE
The post holder will ideally have previous clinical experience, preferably within a theatre environment.
Pre and operative patient care skills are ideal but not essential.
Post-operative wound care experience preferable but not essential.
Ideally experienced in venepuncture.
Excellent customer service skills.
Location: some days work from home.
33 days holiday per year
4 days paid sickness (pro-rata for part-time employees)
Regular/Quarterly social and team building events (past events including panic rooms, pottery making, Go Ape, wine tasting plus many more!)
Healthy eating initiatives with fresh fruit delivered weekly
Genuine career development
Discounted treatments for you and your family
Long service awards and recognition
Employee led committees that allow you to have your say, generate ideas and make a difference
Refer a friend bonus scheme