Job role: Head Waiter/Waitress
Location: Chelsea, London
Salary: £32K - £35K dependent on experience (House and Tronc)
Benefits: Suit allowances
We currently have an exciting opportunity to join the team as a Head Waiter/Waitress for a Michelin star restaurant in Chelsea. This is an excellent opportunity for the right candidate to express your interest in the hospitality industry, first-class service and fine dining.
To communicate with other Restaurant staff and departments.
To take responsibility for service in the area of the Restaurant under your responsibility during your shift.
To assist the Restaurant Manager and their Assistants in the preparation and presentation of training programmes, briefings and SOPs.
To welcome, sit and take food orders from guests.
To ensure that service is at all times performed in a professional manner following standards set.
To collate information and feedback while attending all staff briefings before each service.
To maintain good communication between Kitchen/Restaurant on a daily basis: specials, shortages and special dietary requirements.
Proven work experience as a Head Waiter/Waitress or similar role
Ability to build relationships with colleagues and customers
Customer-oriented and planning skills
Good time-management skills
Patient problem solver
Great interpersonal and communication skills
Sunday and Monday: OFF
Tuesday and Wednesday: only dinner service
Thursday, Friday and Saturday: mixed doubles