Deputy Manager

  • Location


  • Sector:

    Sector 1, Sector 2

  • Job type:


  • Salary:


  • Salary high:


  • Salary low:


  • Published:

    4 months ago

  • Expiry date:



Our client has several care homes; 24hr supported living schemes, 9 to 5 shared supported living units and fully independent 1 or 2 bedroom flats with outreach services.  In 2011 our client extended the services to providing training and education to staff, service users and the public.

Our client services range from the provision of accommodation and intensive care and support in the registered care settings, through less intensively supported living- based accommodation projects, to providing outreach floating support to people in the fully independent flats or third party providers. As service users move to more independent accommodation, they ensure that the transition to independent living is taken in gradual steps which are manageable for the service user whilst providing best value for the sponsoring authority.

They provide dedicated male and female accommodation, specialist care and support services for people with mental health care needs. The people they care for often have complex needs; recovering from alcohol and illicit substances misuse, and/or has a history of involvement with the criminal justice system. Most of their residents will have previously been detained in hospital under the Mental Health Act and some are subject to Home Office/ MOJ restriction orders.



  • To empower residents to live, for as long as required in a comfortable home, with the opportunity of enhancing their quality of life.
  • Providing supports and stimulation to help residents maximise their potential physically, intellectually, emotionally and socially.
  • Supervision of junior staff and monitoring the proper daily running of the home. 


To be determined by the director. Weekend and night shift work will/may be necessary on and on-call pro rota. 


  • Responsible for the day-to-day management of the home.
  • Participate in the recruitment and selection of staff.
  • Offer support and supervision for all members of staff.
  • Offer in-house training.
  • To manage finance and budgets of the home.
  • Assessing clients for the suitability of the home.
  • Knowledge of current legislation of the Health & Social Care Act 2008 (Regulated Activities) and Care Quality Commission (Registration) Regulations 2009 and their Regulations.
  • Knowledge of the GSCC Code of practice
  • To ensure knowledge of the Safe Working Practises
  • To work both individually and as a member of a Multicultural Disciplinary Team.
  • To attend staff meetings and meetings outside the home if required by the needs of the establishment.
  • To undergo appropriate training.
  • To be available for supervision as required.
  • To work effectively with volunteers and any other members of staff.


  • To ensure that all Service Users have an equal opportunity to enjoy a friendly, homely and stimulating atmosphere within the home, thereby encouraging them to lead as full a life as possible.
  • To contribute to the formulation and implementation of individual plans of care for Service Users.
  • To act as a key worker to individual residents, in close collaboration with members of staff, establishing programmes of care on an individual basis, to enable each Service User to maximise their personal and social capabilities.
  • To ensure reports of daily assessments are written in the Service Users’ records on a daily basis.
  • To build an effective and therapeutic relationship with the Service Users and their families, especially where acting as Key-worker observing discretion and confidentiality as appropriate.
  • To develop personal skills relative to the needs of the Service Users, including skills in communication, observation and active listening.
  • To attend the staff hand–over meeting and to act upon discussion and information generated at these meetings.
  • Assist and accompany service users to activities meetings, appointments, training centre, etc…
  • Where applicable, to assist in the safekeeping, storage, administration and handling of drugs in accordance with the current legislation.
  • To respect the cultural and spiritual needs of the Service Users by assisting in the provisions of facilities for the spiritual observances.
  • To assist with arranging and supporting social activities with Service Users, e.g. Outings and other stimulating activities.
  • To participate in all aspects of domestic and administrative tasks to ensure the smooth running of the home as outlined by the Service Manager.
  • To be aware of security measures, i.e. not to admit anyone to the home who is not known or expected at the establishment.
  • To check and maintain security of the building.


To assist in ensuring that Service Users maintain close links with the community through their relatives, friends, volunteers, clubs and other organisations.


  • To be aware of and comply with Working Practices as laid down under the Health and Safety at Work Act and as applicable to the home procedures.
  • To ensure the safety of all personnel in the building, checking of regulations and regular inspection of fire safety equipment.
  • To make the Director aware of any defects in the building, plant or equipment.
  • Must have clear full driving license with business insurance and access to own vehicle with valid MOT and Road Tax.
  • To ensure that the required systems as per current standards are in place.
  • To ensure that any incidents to staff, Service Users or volunteers are reported in accordance with correct procedures.
  • To help/support service users’ in keeping their room/flat clean and tidy.
  • To ensure the premises are clean and tidy at all times.


  • To carry out any other reasonable duties as required by the Service Manager/Director.
  • This Job Description could be subject to alteration according to changes in Legislation.


  • Experience at NVQ level 4 or equivalent
  • Willingness to learn and develop their skills
  • Knowledge of CQC Outcomes and its application and GSCC Code of Practice